General Terms & Conditions
The following information states ZEALOTS OF NATURE’s terms and conditions applying to the obligations and prerogatives of users visiting either the company’s website or e-shop, as well as to the obligations and prerogatives of the company. The aim is to provide information and assistance regarding the processes of searching for and purchasing the company’s products, either from a physical shop or from our e-shop.
ZEALOTS OF NATURE is a protected brand name, registered by “ZEALOTS OF NATURE SA” (tax registration/ VAT no.: EL 800909373), a privately held company, headquartered in Greece. The central offices of ZEALOTS OF NATURE are located in Athens.
ZEALOTS OF NATURE SA
145 64 Athens/ Kifissia, Greece
T. +30 210 2834678
E. [email protected]
Intellectual & Industrial Property Rights
All contents of this website, including, without limitation, texts, graphics, drawings, photographs, illustrations, designs and generally records of any nature are the property of ZEALOTS OF NATURE and are governed and protected by the provisions of Greek, European and International law. Accordingly, the contents may not be reproduced, republished, sold, copied, distributed, transmitted, broadcasted or modified in any manner whatsoever, in part or in full, without the prior express written consent of the company.
Texts published on this website, may contain inaccuracies or errors. Periodically, additions, revisions or modifications may occur regarding the information published in this website. ZEALOTS OF NATURE reserves the right to, at its discretion, modify the products described in this website.
Personal Identifiable Information
ZEALOTS OF NATURE designed this website so that you may visit it without having to disclose your identity unless you wish to do so. To initiate any transaction with the company, though, you are required to post some identity information. When you place an order, we shall ask for your full name/corporate name, e-mail address, home address, delivery address (in case it is other than the home address), phone number etc.
ZEALOTS OF NATURE fully complies with the provisions of the General Data Protection Regulation (known as GDPR) of the EU. The collection of your personal data is made only for specific and strictly defined purposes, which are directly related to our business activity. The legal basis for the processing is usually your consent, which is obtained upon your detailed information. In addition, the processing of your data may be done by us for the execution of the contract between us or for our compliance with our legal obligation or for the purposes of our legitimate interests that are mainly related to our business activity.
GDPR provides enhanced rights for individuals (data subjects) and in particular the right to be informed about the data we have and how we process them, the right to correct them or update them, delete them if we do not keep them for a specific, legitimate and stated purpose, the right to object to their processing and the right of portability.
You may address your requests to the following address [email protected] and we will meet your requests within one month unless the relevant procedure is nearly impossible for us. In this case, we will inform you directly providing you an explanation for the relevant reasons thereof.
We are at your disposal for any question or clarification, which you may address either by phone to the number 2102840900 or by e-mail to the address [email protected]
This current statement regarding the Protection of Personal Information applies to the conditions for collecting and managing, by www.zealotsofnature.com, of personal information provided by the website users, visitors or members.
Under no circumstances, including negligence, shall www.zealotsofnature.com be held liable for any damages caused to the visitor/user by reason or as a result of the use of the company’s website which he/she makes on his/her own initiative and with the knowledge of these terms.
ZEALOTS OF NATURE does not, in any way, store credit card numbers. During online payments the user is transferred to a secure, encrypted page owned exclusively by Eurobank, through the installed SSL protocol system. The bank processes the payment transaction in full and notifies the company when it has been completed.
ZEALOTS OF NATURE may collect users’ data, using Cookies or similar technology. Cookies are small files stored in the hard drive of each visitor/user’s system, which do not have access to any files in the computer. They are used in order to facilitate your access to specific services and/or pages available at the company’s website, as well as for statistical purposes in order to determine areas which are useful or popular.
You can adjust your web browser to recognize cookies sent to you and give you the option to refuse or allow them.
Refund & Orders Cancellation
After the delivery of the order, the customer is entitled to return the products, exactly in the condition he/she received them, by sending a relevant statement within 14 calendar days from delivery, to the address ZEALOTS OF NATURE Seneka 22 Kifissia Attica Postal Code 145 64 or by fax to 2102840900 or by e-mail to the address [email protected]
This right may not be exercised for products manufactured according to the requirements of the consumer or clearly personalized for the specific customer.
The delivery expenses for the return of the products will be incurred by the client. The products returned must be accompanied by the prototype invoice or receipt of payment. Within 14 days from their receipt by ZEALOTS OF NATURE and if they have not suffered any damages or deteriorations, ZEALOTS OF NATURE will refund the customer with the amount of the returned products’ value, with which the customer has been charged (with the exception of supplementary costs, incurred because of the customer’s selection to use other than the cheaper typical means of delivery, which ZEALOTS OF NATURE offers) using the same means of payment used by the customer for the initial transaction (unless the customer has agreed upon something different than that).
If the returned product has suffered damages or deteriorations by the customer’s fault or its value has been deteriorated by means of handling, which was not necessary for the specification of the nature, the characteristics and the operation of the products, ZEALOTS OF NATURE will estimate the value of the damages and the extent of the value deterioration and in case that ZEALOTS OF NATURE is obliged to proceed with the refund of the customer, the adequate amount of the damage will be deducted by the total amount of the refund.
If a product is defective or does not fully satisfy you, please contact first ZEALOTS OF NATURE’s the customer’s service department by email to the address [email protected]
Τhe customer’s service department will record your problem and, if necessary, inform you for the procedure of the product’s refund.
Bank Account ZEALOTS OF NATURE S.A.
Account Number: 0026.0474.09.0200258993
Bank: Piraeus Bank
Account Number: 5024090102472